Skip Navigation Website Accessibility

Frequently Asked Questions


General


What forms of payment do you accept?

We accept Visa, MasterCard, and PayPal for online purchases. Credit cards can also be added over the phone.



How can I contact you?

Contact us by email (info@scrapbookingfanatics.com) or on Facebook or Instagram direct messenger (@scrapbookingfanatics).



What are your hours of operation?

At this time, we are an online store based in Canada. You are able to shop and purchase 24/7, all day, any day!




Shipping


How long will my order take to be shipped?
Orders with free shipping may take up to 10 days to arrive (but usually less than 5 days) and will be sent by a carrier chosen by Scrapbooking Fanatics.

Do you offer free shipping?

Free shipping is offered for Canadian orders over $100 (this offer excludes heavy and bulky items, such as heavy machines or large totes).



Do I qualify for $5 shipping?

If your order is able to ship in a small shipping envelope (maximum size of 9.5" x 6" x 0.8" and weighs less than 7oz), you may qualify for $5 Small Envelope Shipping (Canadian orders only)! Please note that orders shipped with $5 shipping will be sent as regular mail with no insurance and thus you will be unable to track your package (Scrapbooking Fanatics will not be responsible for this package after it has been mailed).




Contact Us

Scrapbooking Fanatics
Email: info@scrapbookingfanatics.com